As much as we take pride in our collection of exquisite timepiece offerings, customer service excellence has always been paramount to our success as a luxury watch retailer in the region.
At Europe Watch Company, customers who visit our boutiques may bask in the luxury and comfort of our private showrooms where they can enjoy an exclusive and relaxing shopping experience, while being served by our attentive and highly professional sales teams who are always pleased to share their passion and knowledge for timepieces with fellow watch lovers, collectors and new entrants to the world of luxury watches.
While designed with customers’ luxury and comfort in mind, our Service Centres are also equipped with the most state-of-the-art watch maintenance technology and tools to allow our highly experienced watch technicians to provide customers with comprehensive watch maintenance service.
Integral to our value for service excellence are our brand-new Europe Watch Company Service Centres, which are located in our flagship stores at Tsimshatsui Centre & Lee Gardens. Our Service Centres are a unique element of our holistic suite of services as a top luxury watch retailer in the region which ensures that customers can gain convenient access to the all-rounded support they need every day of the week.
As an authorized dealer for numerous top watch brands, customers can also be assured that their timepieces will be in the most trusted and caring hands. Our watch technicians who are prided with over 20 years of industry experience, among which include one certified by Patek Philippe and Cartier, are always ready to support customers with their watch repair and maintenance down to the minutest details.