We love hearing from you, our Luma customers. Please contact us about anything at all. Your latest passion, unique health experience or request for a specific product. We’ll do everything we can to make your Luma experience unforgettable every time. Reach us however you like

Contact Us Info
Phone
1-800-403-8838

Call the Luma Helpline for concerns, product questions, or anything else. We’re here for you 24 hours a day - 365 days a year.

Apparel Design Inquiries

Are you an independent clothing designer? Feature your products on the Luma website! Please direct all inquiries via email to: cs@luma.com

Press Inquiries

Please direct all media inquiries via email to: pr@luma.com

CONTACT US

NEED FURTHER ASSISTANCE?
Contact Us
Client Service Hotline
(852) 2700 8877
Monday – Friday (Except Public Holidays) 10am – 1pm, 2pm – 6pm

Our Europe Watch Company Client Service Team is at your service.

Please provide the following information and we answer your inquiry no later than the next business day.

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Preferred Method of Contact

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NEED FURTHER ASSISTANCE?
Contact Us
Client Service Hotline
(852) 2700 8877
Monday – Friday (Except Public Holidays) 10am – 1pm, 2pm – 6pm