We love hearing from you, our Luma customers. Please contact us about anything at all. Your latest passion, unique health experience or request for a specific product. We’ll do everything we can to make your Luma experience unforgettable every time. Reach us however you like

Contact Us Info

Phone

1-800-403-8838

Call the Luma Helpline for concerns, product questions, or anything else. We’re here for you 24 hours a day - 365 days a year.

Apparel Design Inquiries

Are you an independent clothing designer? Feature your products on the Luma website! Please direct all inquiries via email to: cs@luma.com

Press Inquiries

Please direct all media inquiries via email to: pr@luma.com

CONTACT US

FAQ

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NEED FURTHER ASSISTANCE?

service@europewatch.com

Client Service Hotline

(852) 2700 8877
Monday – Friday (Except Public Holidays) 10am – 1pm, 2pm – 6pm

Our Europe Watch Company Client Service Team is at your service.

Please provide the following information and we answer your inquiry no later than the next business day.

NEED FURTHER ASSISTANCE?

service@europewatch.com

Client Service Hotline

(852) 2700 8877
Monday – Friday (Except Public Holidays) 10am – 1pm, 2pm – 6pm